We can offer small group training around using interpersonal skills well in the workplace. Skills in giving and receiving feedback effectively can be very useful, especially to people entering a staff management role. Likewise, finding constructive ways to deal with conflict can improve the tone in many workplace situations. If your staff deal with many clients, some skills in working with people who get angry, or defensive, or evasive might be helpful.
Our trainers and facilitators can work with you in a number of different ways to help develop the 'people skills' that you want to encourage in your workplace.
Discuss your needs with your local Area Manager to see what the best service would be for you. You will find their contact details in Contact Us.